Shipping & Returns
Shipping Policy
We offer reliable shipping services across Germany Orders are typically processed within 1-2 business days, and you can expect delivery within 3-5 business days after dispatch. Shipping costs will be calculated at checkout based your location and chosen shipping method. Please ensure that your shipping address is correct to avoid any delays.
Return & Exchange Policy
Our return and exchange policy allows customers in Germany to return items within 14 days of receiving their order. To initiate a return, please contact our customer service team to obtain a return authorization number. All returned items must be in their original condition and packaging. Refunds will be processed within 14 days of receiving the returned items. If you wish to exchange an item, please indicate this when contacting customer service, and we will assist you with the process.